Administration is derided as 'back office', shorthand for 'waste', everyone it seems wants to see less if it. Admin staff are generally the most poorly paid and poorly treated in any organisation.
Yet administration is inextricably linked with organisational efficiency. Otherwise good companies with excellent products can go bust if poorly administrated. The main reason capitalism beat communism was better administration. Spending extra on admin can save money overall.
It's about time admin staff were given their due. This is not the area to make easy savings.
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